Wrigley is a recognized leader in confections with a wide range of product offerings including gum, mints, hard and chewy candies, lollipops, and chocolate. The company has operations in more than 40 countries and distributes its world-famous brands in more than 180 countries.

Wrigley is headquartered in Chicago, Ill., and operates as a subsidiary of Mars, Incorporated, a private, family-owned company founded in 1911. Mars, Incorporated is one of the world’s largest food companies, generating global revenues of $30 billion annually and producing some of the world’s leading brands in six segments that include Chocolate, Drinks, Food, Petcare, Symbioscience and Wrigley.

Business Challenges

  • To on-board suppliers from China to their global EDI programs in order to adopt SMI/VMI
  • To educate suppliers in China on the processes and benefits of VMI through implementing EDI(with 8 EDI messages)
  • To support suppliers in China for the regional time-zone with local languages

Solutions Overview

  • Provide educational workshops for Wrigley suppliers in China on the processes and benefits of adopting SMI/VMI, and how EDI is important in the SMI/VMI implementation
  • Provide EDI on-boarding services (via IBM Sterling Collaboration Network) to Wrigley suppliers in China to complete the end-to-end accreditation testing with Wrigley hub in the US
  • Provide Technical support and helpdesk services to suppliers in China

Business Benefits

  • Understanding the benefits of SMI and EDI helps Wrigley suppliers to participate in the EDI programme faster
  • Outsourcing helped Wrigley Suppliers to speed up the EDI on-boarding, an reduce the effort and time cycle for both Wrigley China and Wrigley suppliers
  • Local support with same time zone and language reduced 80% of the problem solving effort for both Wrigley China and Wrigley US hub
  • A single, unified process greatly helped Wrigley simplify the coordination with suppliers and improve response time

eCOM China - Shanghai

Address: 2F Building 10 No.77,Futexisan Road,

Pudong New Area, Shanghai

Telephone: (8621) 5866 2100

Website: www.ecomsh.com.cn

eCOM China - Hong Kong

Address: Room 4108, Floor 41, Hopewell Centre

183 Queen's Road East,

Wanchai, Hong Kong

Telephone: (852) 2821 2777

Website: www.ecomasialtd.com

eCOM Philippines

Address: Suite 501 West Tower, Philippine Stock Exchange Center Exchange Road,

Pasig City, 1605 Philippines

Telephone: (632) 634 4153

Website: www.e.com.ph

eCOM Australia

Address: 9/14 Market St, Box Hill, Melbourne, VIC 3128, Australia

Telephone: (61) 3 9005 8096

Website: www.ecomasialtd.com

eCOM Information Technology (Shanghai) Co., Ltd.沪ICP备08017982号
Copyright ©2015 eCOM. All rights reserved.